Get a Library Card
Get Help: Book-a-Librarian
Study & Meeting Rooms
Technology in the Library
Special Needs Services
Test Proctoring Guidelines

How do I get a Library Card?

Each resident of Highland Park may apply for a library card. Applications must be made in person at the front circulation desk. Proof of residency and photo identification is required when you apply. Library cards expire after three years but may be renewed with proof of continued residency.

Can I use a card from another Library if I have one? Can I use my Highland Park Library Card at another area Library?

Yes. The Library is a member of Cooperative Computer Services. Your card is good, with no further registration, at any CCS Library. In addition, the Highland Park Public Library accepts cards for borrowers of Illinois public libraries participating in the Inter-System Reciprocal Borrowing Covenant. Library cardholders from non-CCS libraries will have to fill out an application and have their status verified by their home library.These libraries will also accept your Highland Park Library Card.

What is a PIN number and how do I get one? 

A PIN number or password allows you access to the "MY LIBRARY" area of our online catalog. Using the Library's online catalog allows you to look up titles, review your account, renew items, request items, and pay fines and fees from any computer anywhere. You may also create lists to keep for yourself. When library cards are issued, the default password is PATRON Change your password when you first login.  If you forget your password, click the FORGOT MY PASSWORD link with your library card number handy and an instructional email will be sent to the email on the account.  You may also change the password at the check-out desk with a photo ID. 

How do I put a book on hold? 

Click on the "place hold" next to the item listing in the catalog. You will need to log-in with your account information. We will notify you when the item is available for pick up. It may take up to 48 hours for a book to be pulled from the shelf for you, longer if the item is currently checked out.

For faster service, if an item is available on the shelf, please call the Library at 847-432-0216 and ask that the item be set aside for you. 

 

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How do I renew my materials? 

Use your library card number and PIN to log-in to your account. You can renew your materials from our online catalog. You may also call the library during regular business hours 847-432-0216 with your library card number handy. 

How many items can I check out? How long can I keep them?

Please see our circulation policies.

Can I get items from out of state libraries?

Yes.  Fill out an Interlibrary Loan request and we will try to acquire the item.

Does the Library have computers to use?

The Library has both walk-up computers for short-term use as well as computers for long-term use. A Library card and PIN number are required for sit-down stations. Please see our computer use policy page for more information.

Does the Library offer proctor services?

Yes. Tests will be administered by appointment made with the proctoring staff member, except no exams will be administered during the first ½ hour and last 1 hour during library hours. Please read our proctoring policy for more information.

Does the Library offer technology training?

Yes. Our Book-a-Librarian program is a service for Highland Park Public Library cardholders by appointment with a librarian for a one-to-one customized help and skill-building session.Please read more about our Book-a-Librarian service.

Can I receive eMail or Text notices?

Yes. Sign up here: Request Email or Text Notices

 

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